Our Promise

Our Customers Satisfaction and Trust Is Our Asset.
OUR VALUE
  • Customer always comes first
  • Excellence in everything we do
  • Integrity & Trustworthy
  • Fair and Honest in all dealing
  • Knowledgeable, Experienced Technicians
  • Fast and Efficient Service
  • No Hidden Cost
  • Customer Satisfaction is our Goal
  • Convenient for Our Customer
  • Local Courtesy Rides
  • Warranty 12 Mo/12K Mile
  • Family Business
OUR PROMISE

  • We will strive to exceed the expectation of our customers by providing exceptional value with our services and repairs.
  • We will provide you an estimate for all work needed to be performed.
  • We will not perform any repair work without your prior authorization, verbally, by text, e-mail or in writing.
  • We will only use Genuine, OEM, OES and proven quality parts, oil and materials of high quality.
  • We will recommend maintenance services per your vehicle MFG only, and we will explain to you which of repair are required to correct existing problems and which are for preventive maintenance.
  • We will provide you every Diagnosis in detail, why the problem occurred what was the cause, what was the correction and after repair test drive report.
  • We will provide an each repair subtotal. In detailed invoice that clearly describes the services provided and separate amounts charged for the parts and labor.
  • We will maintain vehicle service and repair records to facilitate accurate and timely service and any warranty for your vehicle.
  • We will contact you right away if a scheduled appointment or completion promise cannot be kept.

Disclaimer: Southbay Euro Car & Mahida are not affiliated with or in any way related to BMW, Mercedes Volvo, MINI of North America or any new car manufacturer. We are an independent repair facility.